Return Policy
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Return Policy
At Sky Harbor Goods, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, we offer a return policy for both in-store and online purchases, subject to the following conditions:
In-store and Online Return Policy:
- You have 14 days from the date of purchase to return items for store credit or exchange.
- We do not process refunds for in-store or online purchases.
- Items purchased at a discount are final sale and ineligible for exchange or store credit.
Online Purchases:
- For items shipped to you, you have 14 days from the order ship date to request store credit.
- Please note that any item(s) returned must be in the same condition as when they were received: unworn, undamaged, unaltered, with original tags, packaging (if applicable), and proof of purchase.
Final Sale Items:
- Seasonal items, sale items, and discounted items are final sales and cannot be returned for store credit or exchange.
- All apothecary, beauty, intimates, jewelry, swimwear, hats, sunglasses, and hair accessories are in final sale.
- Items purchased with store credit are also final sale.
- We do not offer price adjustments for items that go on sale after the date of purchase.
Return Procedure:
- If you wish to return an item, please ensure it meets our return policy guidelines.
- For online returns, you may request a return label from us for a $10 deduction from your store credit amount.
Thank you for shopping with Sky Harbor Goods. If you have any further questions or concerns about our return policy, please contact us.