Refund Policy

At Sky Harbor Goods, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your purchase, we offer the following refund policy:  

• Refund Eligibility: 
• Refunds are only issued for defective or damaged items upon arrival or for errors in the order fulfillment process. 
• Items must be returned in their original condition, unworn and undamaged, with all original tags and packaging. 
• Refund Process: 
• To request a refund, please get in touch with our customer service team within 14 days of receiving your order. 
• Provide detailed information about the reason for the refund request, along with any supporting documentation or photos if applicable. 
• Once your request is approved, we will provide instructions on how to return the item(s) for a refund. 
• Refund Method: 
• Refunds will be issued in the original form of payment or as store credit, depending on your preference and the circumstances of the return. 
• Please allow up to 10 business days for your refund to be processed after we receive and inspect the returned item(s). 
• Non-Refundable Items: 
• Certain items are not eligible for refunds, including but not limited to: 
• Items purchased at a discount or on sale (these are considered final sales). 
• Seasonal items, swimwear, intimates, apothecary, beauty products, hats, sunglasses, and hair accessories. 
• Items purchased with store credit. 
• Please review our return policy for more information on eligible returns. 
• Return Shipping: 
• Customers are responsible for return shipping costs unless the item(s) received were defective, damaged, or incorrect. 
• We recommend using a trackable shipping method and purchasing shipping insurance for your return shipment, as we cannot guarantee that we will receive your returned item(s). 

Thank you for shopping with Sky Harbor Goods. If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us.